Most urgent care centers across the U.S. have taken a beating since social distancing recommendations and lockdown orders took hold. Patient visits fell sharply as patients who would typically come in for relatively minor complaints decided leaving home wasn’t worth the perceived risk. Finally, as parts of the country start to ease restrictions, data tracked by Experity show the industry is bouncing back strongly.
One of the occupational medicine provider’s most difficult challenges is when a patient with a work-related injury or illness is judged ready to return to full duty, but the patient resists going back to work.
Though the topic of OSHA doesn’t often come up in the context of urgent care facilities themselves, operators are nevertheless required to have a thorough understanding of its standards and guidelines towards ensuring their facilities are in compliance, and that the health and safety of employees, patients, and vendors are protected.
Integration of healthcare delivery with mobile technology is leading more urgent care operators to embrace digital queuing systems that, given their ability to positively impact patient wait times, offer the promise of elevating the patient experience—and a distinct competitive advantage.
Widespread ability of imaging services was a big step forward for the urgent care industry. Patients appreciate it, too—so much so that quicker access to x-rays and the like has become not just an expectation but an attraction for patients weighing their options for immediate care, according to Urgent Care Quality, a new industry resource produced by Experity.
Maintaining not only growth but also profitability in the increasingly competitive urgent care marketplace requires a willingness to seek out and assess new services, and the wherewithal to offer those deemed to be a good fit for your business model. “Spa services” may be one such possibility warranting consideration.
What has been mostly anecdotal over the past several years has now been confirmed by researchers from Harvard Medical School, Brigham and Women’s Hospital, and Beth Israel Deaconess Medical Center: Fewer patients than ever are going to traditional primary care practices, meaning their patronage is up for grabs. Between 2002 and 2015, there was a 2% drop in the number of patients who have an established primary care provider.
This webinar will employ real-world cases to illustrate procedures for identification and removal of these items.
This webinar will feature real-world cases of patients who presented to an urgent care center or an emergency room—only to return days later for further care for the same complaint.
The growing use of ultrasound in the urgent care setting is a hot topic, as evidenced by the success of—and attendance at—a talk on the subject during the most recent convention of the Urgent Care Association. We have engaged the speaker from that session to expound on the most relevant and accessible applications for an ultrasound in common urgent care case presentations.