When it comes to improving the patient experience, providers tend to focus on the front-end experience. Whether it’s enhancing point-of-service interactions or clinical touchpoints in the patient journey, these aspects of patient experience are crucial. But they’re not the only ones impacting net promotor scores (NPS) and HCAHPS results.
Orthopedic surgeons who specialize in sports medicine are aware of the increasing impact of consumerism and competition on their practices. Patients increasingly use online resources to initiate treatment and select health care providers. The initial focus is a correct diagnosis and a plan for return to preinjury activities. However, with greater availability of data, personal research often leads to questions about outcomes and treatment cost.
Docs recommend fixing peer-to-peer prior authorization reviews to rein in problem plaguing radiology
Physicians are recommending revising peer-to-peer reviews between healthcare providers and insurers to help ease prior authorization burdens plaguing radiologists and other members of the profession.
Why fee-for-service can have a place in a reimagined healthcare system, but not as the primary mode of payment
Fee-for-service has been coming under increasing scrutiny in recent years, but the healthcare industry shouldn’t dismiss it as a mode of payment altogether.
Researchers found no association between low-value services and patients’ ratings of their health care experiences, an analysis of Medicare claims showed.
The COVID-19 pandemic forced the rheumatology community to adopt a number of telehealth and digital approaches in patient care, according to a speaker at the 2021 OARSI World Congress virtual meeting.
Urgent care centers equipped to draw blood and collect other specimens are well positioned to create new revenue streams related to the booming direct-to-consumer lab movement.
There’s no doubt that the ability to offer patients immunization against a deadly virus would be a good thing for urgent care. Patients who have never visited your facility before may be encouraged to step inside for the first time, thereby getting a close-up view of how professional your team is and leaving with a peace of mind they may have been lacking for months.
Better integration with primary care can help address the ongoing mental health and addiction crisis, report finds
Integrating primary care and behavioral healthcare can shore up the nation’s capacity to address the surging mental health crisis, according to a new report. Existing value-based payment structures can be deployed to promote the availability of high-quality behavioral healthcare.
Ultrasound Virtual Workshop Series: Needle guided injections
Our on-line training series will teach you how to use ultrasound for needle-guided injections, to boot patient outcomes in pain management.