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Why is the Waiting Room Still Empty? Perspectives from a Pediatric Urgent Care Physician

May 10, 2021
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Summary/Abstract

Empty medical waiting room

In February 2020, the first U.S. case of community spread COVID-19 was identified at a pediatric urgent care center in Seattle, reinforcing the fact that UC is on the frontlines of healthcare. Between March and May 2020, the majority of healthcare services saw a significant downturn in volumes as patients quarantined and businesses shutdown. But as the number of domestic COVID-19 cases increased, many general urgent care centers saw unprecedented volume surges that continued throughout 2020. Pediatrics, on the other hand, has struggled. And now, more than 12 months since the dawn of this pandemic, pediatric acute care is still searching for its place.